Financial news on April 22nd, 2012

Business and Financial news
In Customer Service Consulting, Disney’s Small World Is Growing

Disney Institute, low-profile consulting division of the Walt Disney Company, has doubled its revenue in three years by providing customer-service advice to a wide array of industries and organizations; company's success turns on Disney's reputation for warm-hearted hospitality, as well as its special relationship to children. Read more..

By BROOKS BARNES - The New York Times

TV Corrects Itself, Just Not on the Air

Newspapers run corrections all the time, but a mistake on television news, like NBC’s misleading editing of an audio clip by George Zimmerman, is often followed by silence. Read more..

By DAVID CARR - The New York Times

See what else happened on April 22nd, 2012